Cash Converters/Royal Umbrella Asian Supermarket – Burwood, NSW
When Cash Converters first appeared in Sydney in the early 90s, they were pushing themselves as the legitimate pawnbrokers. You could feel just as comfortable walking in to purchase a ghetto blaster as you could walking in to hock one. In fact, destigmatising the act of hocking was something Cash Converters actively tried to work towards. In the eyes of the Cash Converters you weren’t some junkie whose true intentions were the china white elephant in the room, you were a valued customer. Even the name Cash Converters subliminally worked to suggest ‘Hey, you’re not hocking anything. You’re converting your unwanted goods for cash, and we’re making it happen. Aren’t we great?’
By 1996 the honeymoon was over. The true junkies and dodgy dealers had managed to corrupt the brand, and once again reputable folks were ashamed to be seen there. In the last five years they’ve staged a comeback of sorts (Cash Converters, not reputable folks), and it seems to be working. In fact, there already is a Burwood Cash Converters, but it ain’t this one. This, a little further up the street, is their first aborted attempt at converting Burwood’s cash, and it’s telling that when they went back for a second try, they gave this place a wide berth.
The lack of care put in the first time around is evident – the Cash Converters sign is crudely stuck over yet another sign. It even sports the chain’s tagline of the early 90s, which gives me an excuse to post this ad. If I could put it in every post, I would.
Today, the shop is occupied by an Asian supermarket, a proud retailer of globally beloved jasmine rice Royal Umbrella. They’re also clearly very proud of the ‘Trusted Brand’ award they won in 2010, an honour I’m guessing has never been bestowed upon Cash Converters. By the way, if you’ve still got the Cash Converters jingle stuck in your head, head over to the Royal Umbrella site and get a load of theirs. And remember – the whole world loves.